Terms of Use

The website www.woofbnb.in is a project owned and run by Atmoscare Private Ltd., which is registered at Pune. Through this website, we offer a facilitating medium wherein people can offer their services regarding dog care and hosting them at their home. By visiting this website you are required to submit your agreement to accept our terms and conditions as there is a legal obligation to do so.

This document is an electronic record in terms of the Information Technology Act, 2000 and rules thereunder as applicable and the amended provisions pertaining to electronic records in various statutes; and is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and user agreement for access or usage of the Website. This electronic record is generated by a computer system and does not require any physical or digital signatures.

Terms of Agreement for User

We have a standard policy for all the users visiting our websites and/or accessing any of our related services and links. These terms and conditions are elaborated in the Privacy Policy section of the website and every visitor is required to read and comply with our terms for any further interaction.

For the purpose of the User Agreement, the terms Registered User / Guest User and the context ‘You’ used by us shall mean any natural or legal person using this Website and has agreed to become a member of the Website by providing Registration Data (as defined hereinafter) while registering on the Website and having accepted this electronic version / electronic record of the User Agreement.

Acceptance of the user is imperative in making this user agreement applicable and effective. A user who may be a registered/Guest user shall commence in action the act of affirmation at the time of signing up or transacting where applicable option of ‘signup’ and/or pay now appears and clicking on the results and the users acceptance and the practicability of this user agreement.

This user agreement, in order to be in sync with the changing scenario is always disposed to several modifications and amendments at any point of time. All the changes made is duly notified in the website. By impliedly or expressly accepting this User Agreement, You agree to follow our Rules and Policies that will be updated periodically on the following pages:

  1. Privacy Policy
  2. Hosting Guidelines

Eligibility for Membership on the Website

The membership criteria of this website depends upon the premises of the user being considered fit to undergo a contract according to the Indian contract act, 1872 which requires a person to be of age 18 and above. Following are the most probable ways in which any user can register on our website:

  • Registering as Business Entity- If you wish to register as a business entity, you must be duly authorized by the business entity that you represent to accept this User Agreement.
  • Registering as Guest User-Please note that the users who have registered as guest shall not be allowed to list/sell product or services on our Website. The website may bind the Guest User with certain additional restrictions for the purpose of purchase and other services that are made available on the Website.

Terms for Account and Registration

Every registered user is accountable and responsible for securing the data related to his/her account, i.e. the user identification and its password etc. The ownership of such sensitive data must belong to a sole user who is rendered responsible for each and any activity done under the given identification or user profile and has legal consequences for the breaching party. By registering with us, you agree to:

  • Submit your true, accurate, current and complete information on the registration form provided on the Website's registration form
  • Exclude any kind of personal contact details such as telephone number, address, email addresses, etc. in the public display part of your user profile
  • Periodically update the Registration Data, i.e., your profile information, in order to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, We have the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website.

Communication

During each of your interactive sessions which also include emails and other forms of communication sent or received between the users and our website, it is taken prima facie by us about your knowledge and consent about the electronic recorders used in this process.

Pricing Policy

Woofbnb.in does not follow a definite pricing policy as the prices charged are set by individual sitters registered on the website. Price for 24 hr boarding and day care is Minimum Rs 100/- and Maximum Rs 2,500/- per day per pet to be charged by the sitter within the given range.

Fees and Services

Registration for membership with us is not chargeable, but when a user avails the services provided like registering oneself as a host, he/she should be aware of the prices charged by the individual sitters.

We have the sole ownership of the website and its policies regarding all and sundry and possess the right to make changes in the fee structure for the introduction and modification in our existing services. We as the sole authority can at any time alter or introduce restructured fees and credit policy of the existing services or the newly introduced ones. The changes thus occurred are immediate in effect and shall be duly posted on our website. All the monetary transactions should happen using the Indian currency, payable only to Atmoscare Private Ltd., unless specified otherwise.

The users are liable to pay all fees (including all applicable taxes, charges and cesses that are levied at the time of transaction) associated with the use of the Website. Non-payment of dues to Atmoscare Private Ltd. or any of the registered user of www.woofbnb.in (as per the requirement) may result in suspension of their membership with our website, curtailed access of our services and also a probability of legal action in case of any such defiance.

Terms of Cancellation

There is a provision for penalty in the situation of any incident regarding cancellation of services opted by the customers. The penalty for cancelation of the service agreement can be levied to the customer as well as the service provider or the host, depending upon the situation. There are various facilities up on offer such as dog hosting, day care and dog walking and cancelation of any of these will amount to the below elaborated terms of penalties.

A day of hosting fee will be deducted in case of a confirmed cancellation occurring within a day the actual hosting starts. Both the customer and the host are liable under the cancellation charge levied.

A penalty of Rs.100 will be charged to the customer in the case of cancellation two days prior the decided hosting date and the rest of the amount will be transferred back to the customer.

If the user cancels the hosting agreement one day before the actual day on which hosting begins, he/she will have to pay the charges for one day as a penalty. Remaining amount will be refunded through online bank transfer.

Website Usage

The user must have the knowledge that our website solely acts as a medium of pet hosting services. Our registered users and third-party partners are responsible for all the listings and advertisings put up on our website. We have no control whatsoever and have no interest or function to alter or classify any of the content thus transmitted regarding listing and advertising of our website. A user must abide by the following regulations to be able to legally interact with our site.

  • The user’s information is regarded as whatever one provides our website at the time of registration for any of the services provided by us. It also pervades all the information given to us or other users in the form of feedback or through emails. We are just a channel for distributing the user’s information and the user must take sole accountability of the information provided.
  • According to the Information Technology (intermediaries guidelines) Act 2011 in case of non-compliance with rules and regulations, user agreement and privacy policy for access or usage of intermediary computer resource, the Intermediary has the right to immediately terminate the access or usage rights of the users to the computer resource of Intermediary and remove non-compliant information.
  • You shall not host, display, upload, modify, publish, transmit, update or share any information or share/list(s) any information or item that:
    1. belongs to another person and to which You do not have any right to;
    2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women" within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;
    3. harm minors in any way;
    4. infringes any patent, trademark, copyright or other proprietary rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen items;
    5. violates any law for the time being in force;
    6. deceives or misleads the addressee/ users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
    7. impersonate another person;
    8. contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any Trojan horses, worms, time bombs, easter eggs or other computer programming routines that may damage, detrimentally interfere with, diminish value of, surreptitiously intercept or expropriate any system, data or personal information;
    9. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
    10. Shall not be false, inaccurate or misleading;
    11. Shall not, directly or indirectly, offer, attempt to offer, trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or guideline for the time being in force.
    12. Shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers.
  • The user must possess the ownership rights of every deliverable that he/she puts up to offer on our website. This includes the ownership authority of pets and the place of hosting them that a host has to offer.
  • The user must understand their responsibility of providing us with all the details relating to any transaction or interaction occurring through our website which is not according to the agreement and the law provided for it.
  • All the users must provide us with accurate and unbiased description of the kind of services they are prepared to offer at our website, to other users.
  • No manipulation with respect to our monetary structure is allowed by the users in terms of the billing or the fee unsettled with us.

Medium for Communication

We only function as a mediator of service deliverance between the transacting parties, i.e., our registered users and possess no interest or regulating prowess with respect to their transactions. The transacting parties, that is the buyer and the seller bind themselves to various terms and contracts regarding the nature of delivery of product and/or services, warranties, mode of payment or any other paraphernalia attached with the transaction. We never become an active agent in setting up and /or manipulation of any such agreements between the users. We are not under any condition liable regarding the actual fulfilment of the promise made between the users and cannot be held responsible over non-performance of any of the user. We cannot be a party to any dispute resolution of the dissenting users. Our website does not claim to provide any promise of fulfilment or warranty regarding the products and/or services exchanged between the users. Each and every promise made by the seller regarding the quality, price value etc. of the deliverables shall be agreed upon by both and resolved between them without involving our website.

As we have no control over the content, information and the deliverable promises made by our users active on our website, we require each of our user to indemnify our website, the company owning it and all the personnel related with our venture. We cannot be held responsible by any of our user for any breach in the agreement between contracting users and/or lack of any claims made.

Privacy

The users’ personal information that is gathered by our website is stored and processed in the manner prescribed under the Information Technology Act 2000 with the help of our able technological security systems. While working in accordance with the same regulation as stated under the said Act, we do not sell or rent the users’ personal information to third parties for the purpose of marketing unless such explicit consent is granted by the users. The protection of users’ personal information tops our list of professional duties and ethics; and any such information is used only in the manner described in our Privacy Policy. Please note that we use the third parties in order to verify and certify our privacy principles which can be read here. If the users disagree with the manner in which the information is used by our website, we request them to prevent the usage of it.

Your approval

By using the Website and/or agreeing to provide your Information, you approve to the collection and use of the Information you disclose on the Website by Us in accordance with our Privacy Policy.

Breach of agreement

In the event of any user breaching the terms and conditions laid down in our website which is expressly written and explained, we have the authority to block the user’s membership, report, publish, make aware other users about any such IDs and stop the breaching party from accessing our website and its services. Also if in the case of the information provided by the user is not verifiable or the authentication of which is not found and/or any action by the part of the user which might result in legal liability upon us or any of our users, we are the sole party responsible and authorised to look into the matter of recalling such users membership or terminating it all together. We also have the right to recover all the monetary dues from such user even after the breakup of their membership with our website.

Terms for Hosts and Customers

Putting up your services as a host comes with a lot of responsibility and certain potential drawbacks which might be in the form of damages happening through the pets, personal harm inflicted to the host or their family member. It is always suggested that the host and the pet owner acquaint themselves with each other and the pet so as to take better care of the pets. They have the sole obligation of maintaining the best interest of the pet being served temporarily in their premises and under their watch and make decisions accordingly.

  • We agree that we (the adults and I, on behalf of my children/child/ward) are voluntarily agreeing to board a dog belonging to another at our home. I am assuming, on behalf of myself and/or my children/child/ward, all risk of personal injury, death or disability to me and/or my child/ward that might result or arise from the boarding of this dog in my home, or any damage, loss or harm to my reason or personal property which I or my children/child/ward may incur. I understand that the risks that come with boarding a dog who is not accustomed to me, my children/child/ward, and my home and that it has inherent risks; and
  • I agree on behalf of myself and/or my children/child/ward and my/their personal representatives, successors, heirs, and assign to hold Atmoscare Private. Ltd., its affiliates, officers, directors, agents, employees, and customers (collectively, the "Releases") harmless from any and all claims or causes of action arising out of the boarding of this dog in my home. I expressly release and discharge Releases from any and all liability, claims, demands or causes of action whatsoever arising out of any damage, loss, personal injury or death to me and/or my children/child/ward, while the dog is boarding in my home.
  • This release is valid and effective whether the damage, loss or death is a result of any act or omission on the part of any of Releases or from any other cause. This waiver and release of all liability includes, without limitation, any injuries, illness, or accidents, which may occur as a result of the dog boarding in my home. By proceeding with this transaction, I understand that I voluntarily give up my right to sue the above mentioned parties.

It is the duty of all the customers i.e. (pet owners) to make all necessary provisions of contacting them and by the hosts of the pet should an emergency occur of any kind involving their pet. In the case of any medical conditions arising while the pet is with the host should be agreed upon by both the parties that the dog should get immediate care and medical treatment and the cost of which shall be invariably borne by the pet owner. The host in any such condition can also contact us and we’ll try to get in touch with the user at the earliest. The onus of acting in whatever ways deemed necessary by the host at that time shall not become a matter of argument between the pet owner and the host. He must always be relieved from any such liabilities.

Agreement for the use of Services

All the agreements made through this website between the users shall be treated as legally binding to all the parties. Anyone found breaching or making compromises in the service delivery as promised shall be made liable for appropriate prosecution.

Any act of making a false identity for registering with our website and interacting with us and/or with other registered members puts any such user under serious legal predicament. Any such act of fake identity forging and trying to use any monetary services under such imposition shall be reported to the authorities, which will result in dire legal consequences.

No Warranty

Atmoscare Private Ltd. and its suppliers, affiliates and service provider provide the Website and services "as is" and without any Warranty or condition, express, implied or statutory and specifically disclaim any implied Warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the Website is at your own risk.

Limited Liability

In no event shall Woofbnb.in or Atmoscare Pvt Ltd. and/or our suppliers, affiliates, agents, directors, consultants and other service providers be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence). Our liability in any circumstance is limited to the amount of fees, if any, paid by you to us.

We are not liable for any monetary or other damages suffered by you on account of any failure or interruption of information conveyed regarding the use of the website and/or any error in the functioning of the website.

Indemnity

You shall indemnify and hold harmless woofbnb.in, Atmoscare Private Limited and (as applicable) Our shareholder, directors, subsidiaries, affiliates, third-parties and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement, any other Rules and Policies, or the documents incorporated by reference, or your violation of any law, rules or regulations or the rights of a third party.

Arbitration

In the case of any dissent or an act of alleged breach of terms between the user and our website, the argument must be remedied using the help of an arbitrator who must be an autonomous and unbiased entity recognized by us. The place of all such dispute settlement activity must be Pune and the proceedings must be in accordance with the Arbitration & Conciliation Act, 1996, English being the language of all such proceedings.

Laws of the Country of India shall be the guiding force for all the agreements.

Emergency Services

We want to inform our users and the general public that woofbnb.in is expanding its base and working diligently to reach out to as many of you as possible. Though we provide emergency and insurance services to our users it’s available right now in select few cities. We are trying to cover every place as soon as possible. However this doesn’t, under any circumstance put us under any kind of obligation or liability for the situations and incidences occurred.